Our organizations protocol regarding the same day (or non) cancellation of sessions is as follows:
- Please call your coach as early as possible and no later than 3.30pm to make them aware of a cancelled session. As they could possibly be coaching at this time please leave a voicemail should they not pick up first time.
Unfortunately if no email and call are received by our team then we will bill the team / club as usual. We hope you understand the costs our coaches incur in traveling to sessions that don’t run.
Again, should you have a need to reschedule a session for other reasons please contact our Scheduling Director on 610 679 9139 as soon as possible.